Bietsch Orthodontics Review

We LOVE Bietsch Orthodontics! Their customer service is above and beyond. The Friday before we left for a two week road trip (July 5th), my daughter was eating lunch when the wire on her braces popped and was sticking out of her mouth. We called Dr. Bietsch’s office & left a message explaining our situation, not knowing if they were just closed for lunch or closed for the holiday weekend. Within the hour, Dr. Bietsch called back from his personal cell phone to try to walk my husband through snipping the wire. The wire, however, had just been changed to a heavier wire & my husband’s wire cutters weren’t doing the job. Even though the office was closed for the long weekend, Dr. Bietsch asked us to meet him there so he could fix it before we left on our trip because he did not want my daughter left uncomfortable that long. That type of customer service, in addition to the Bietsch Bus, makes Bietsch Orthodontics our favorite.